We're glad to help. Email us at [email protected], or send feedback from the app (Settings > Help & Feedback > Send Feedback). We usually reply within two business days.
Sign in with the same Apple Account, open the app, and tap Restore Purchases on the subscription screen or in Settings.
Open the Settings app on your iPhone or iPad, tap your name, then Subscriptions, and choose Everbrain. If you cancel, you keep Pro until the end of the period you've paid for.
When the trial ends, unless you cancel at least 24 hours before. The app shows the trial length and the price before you start.
Purchases are made through Apple, so refunds are handled by Apple. Request one at reportaproblem.apple.com.
Yes. Everbrain follows your iPhone's or iPad's text size. Open the Settings app, then Accessibility, then Display & Text Size, then Larger Text, and drag the slider. Reading Comfort in Everbrain's Settings shows the way there.
Your games, checkup results and progress are stored only on your device, so deleting the app deletes them. They are not synced between devices.
No. It is a wellness tool to follow your memory and focus over time; it cannot diagnose any condition. If you're worried about your memory, please talk to a doctor.
Only you. They stay on your device, and we never receive them. If you tap Share on a result, you choose who receives it.